Privacy Policy

PRIVACY POLICY

Effective Date: March 3, 2026

Carmenita Seafood (“Company,” “we,” “our,” or “us”) operates www.carmenitaseafood.net. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or conduct business with us.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal and business information when you:
• Place an order
• Submit a contact form
• Apply for credit terms
• Request invoices or receipts
• Communicate with us

This may include:
• Business name
• Contact name
• Phone number
• Email address
• Billing and delivery address
• Tax ID or resale certificate
• Payment details

Payment Information

Payments are processed through secure third-party payment processors. Carmenita Seafood does not store full credit card numbers on its servers.

Business & Transaction Data

• Order history
• Invoice records
• Payment status
• Account balances
• Delivery confirmations

Website Usage Data

We may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and analytics information

2. How We Use Information

We use collected information to:

• Process and deliver orders
• Issue invoices and payment receipts
• Manage credit accounts
• Provide customer service
• Send account notifications
• Improve website performance
• Prevent fraud
• Comply with legal and tax obligations

3. Sharing of Information

We do not sell personal information.

We may share information with:

• Payment processors
• Delivery providers
• Accounting and financial institutions
• Legal authorities if required
• Insurance providers when necessary

All third parties are expected to protect customer data.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system can guarantee complete security.

5. Cookies

Our website may use cookies to improve performance and analyze traffic. You may disable cookies in your browser settings.

6. Data Retention

We retain business and transaction records as required for accounting, tax compliance, and legal purposes under California and federal law.

7. California Privacy Rights (CCPA)

California residents may request:

• Access to collected personal information
• Correction of inaccurate information
• Deletion of personal information (subject to legal exceptions)

Requests may be submitted to:
Email: info@carmenitaseafood.net

We will respond within legally required timeframes.

8. Children’s Privacy

Our services are intended for commercial business use and not directed to individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

10. Contact Information

Carmenita Seafood
Email: info@carmenitaseafood.net